Frequently Asked Questions

Welcome to our FAQ page! We've gathered some of the most common questions our customers ask about EAST DROPS and our products. This page is your go-to resource for quick and detailed answers to help enhance your EAST DROPS experience. If you have a question that's not covered here, don't hesitate to reach out to us for personalized assistance.

1. What Ingredients Are Used in EAST DROPS Cocktails?
- We pride ourselves on using high-quality, natural ingredients. For specific ingredient lists, please refer to the product descriptions on our website.

2. How Long Do the Cocktails Last Once Opened?
- To enjoy the full flavour of our cocktails, we recommend consuming them within 1 month of opening.

3. Are There Any Allergens in EAST DROPS Cocktails?
- Common allergens are listed in each product description. For specific dietary concerns, please contact us directly.

4. What Is the Alcohol Content in Each Cocktail?
- The alcohol content varies by cocktail and is detailed on each product page.

5. Can I Find Customer Reviews or Ratings for Each Cocktail?
- Yes, customer reviews and ratings are available at the bottom of each product page.

6. Is There a Minimum Order Quantity?
- There is a 50eur minimum order requirement. Feel free to order as much or as little as you like.

7. What Are the Shipping Costs and Estimated Delivery Times?
- Shipping costs and delivery times are calculated at checkout, based on your location.

8. Do You Offer International Shipping?
- Currently, we ship within Spain and select European countries. Contact us for specific international inquiries.

9. What Is Your Return and Refund Policy?
- Due to the nature of our products, we cannot accept returns on opened items. For issues with your order, please contact us within 24 hours of delivery.

10. Are There Special Storage Instructions for the Cocktails?
- Store unopened cocktails in a cool, dark place. Once opened, refrigerateonce opened.

11. Can I Customise My Order?
- Customisation is available for bulk or special event orders. Contact us with your needs, and we'll assist you.

12. Is Nutritional Information Available for the Cocktails?
- Nutritional details, including calories and sugar content, are not provided. If you want send us a message and we'll send you the information.

13. Is Your Packaging Eco-Friendly?
- Yes, our bottles only weight 240gr and we don't use any plastic.

14. Do You Offer Discounts for Bulk Purchases or Businesses?
- Discounts are available for bulk orders and subscription services. Contact us for more information.

15. How Can I Track My Order?
- After your order is shipped, you will receive an email with tracking information.

We hope this FAQ page has been helpful. Remember, we're just a message away if you need further assistance. Thank you for choosing EAST DROPS – where quality and customer satisfaction are our top priorities.